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Frequently asked
questions
Is GroupTogether free?
Do you need to download an app?
Can I have a group card without collecting money?
How secure are my funds with GroupTogether?
How do I change my collection closing date?
What time does my collection close?
When can I enter my bank details to have the money transferred?
How long does it take for the money to deposited into my account?
I've entered the wrong banking details, what do I do?
Do I have to Spend/Transfer the money all at once?
What's an Any Card?
Print & Mail card - everything you need to know
Does the Print & Mail Card include the gift link?
Can the recipient split the AnyCard?
When do the eGift cards expire?
My collection is done, what do I give to the recipient?
When do I get my AnyCard?
When do I get my eGift cards
Can I split the collection amount among different eGift cards and cash?
What eGift cards are available
Am I still able to contribute after the collection closes?
I'm having trouble uploading a photo to the card.
How does the organiser contribute to their own collection?
I don’t have email addresses, how can I tell friends about the collection?
I have some friends that just want to sign the card or do they have to contribute?
How much time do I need to leave myself to get the gift?
Can I use this service if there is a $50 limit for teachers gifts?
Is the free group card available worldwide?
How do I use my Any Card?
My gift link isn't working.
Something else? Chat with us