Frequently asked
questions
Is GroupTogether free?
Do you need to download an app?
How do I spend, withdraw & give my collection?
Can I have a group card without collecting money?
How secure are my funds with GroupTogether?
How do I change my collection closing date?
What time does my collection close?
When can I enter my bank details to have the money transferred?
How long does it take for the money to deposited into my account?
I've entered the wrong banking details, what do I do?
Do I have to Spend/Transfer the money all at once?
What's an AnyCard?
Can the recipient split the AnyCard?
When do the eGift Cards expire?
When do I get my AnyCard?
When do I get my eGift Cards?
Can I split the collection amount among different eGift Cards and cash?
What eGift Cards are available?
Am I still able to contribute after the collection closes?
I'm having trouble uploading a photo to the card.
How does the organiser contribute to their own collection?
I don’t have email addresses, how can I tell friends about the collection?
I have some friends that just want to sign the card or do they have to contribute?
How much time do I need to leave myself to get the gift?
Can I use this service if there is a $50 limit for teachers gifts?
Is the free group card available worldwide?
How do I use my AnyCard?
My gift link isn't working.
How do I print out the Group Card?
I am not in Australia, can I use GroupTogether?
Something else? Chat with us